Frequently Asked Questions
About Our Shows

What shows do you offer tickets for?
You'll find information about shows in production posted on our Show Overview page. Our Pilots & Specials page provides details about pilots, one-time-only shows, and special events. Links on these pages and on our Home page an Show Schedule will take you to the individual show pages for more detailed information. Shows may be added or deleted at any time.
Where are the shows filmed?
The shows that we currently represent are produced at various production facilities in the Los Angeles area - including studios in Burbank, Hollywood and Culver City. Studio location maps are available here for viewing or printing.
May we attend two shows in one day?
In most cases, unless the show times are at least 4 hours apart, you will not be able to attend two shows as most shows will take around 2 to 3 hours to film. Please do not order tickets that you cannot or will not use.

About Our Tickets

What should I do if I didn't print my tickets?
When you submit your ticket order online, your information will be added to our database and we'll have your name(s) on the ticket list for the show. If you are unable to print your ticket(s), you may check in at the studio with photo ID. Be sure to check the Studios and Shows page for parking and check in information.
I ordered online but never received tickets!
We do not send tickets, issue confirmation numbers or email confirmations to guests who order online. Please print the ticket and studio map that is generated for you after you submit your order. You will not be contacted by email unless the show that you ordered tickets for cancelled or changed time.
Are tickets ever offered more than 30 days in advance?
Our website ticketing system is set up to offer a limited number of tickets online for most of our shows starting 30 days prior to show date, or when posted on our Show Schedule.
Is admission guaranteed?
Because some factors, including the number of guests invited by the production company, are beyond our control, we must advise you that (unless noted otherwise) admission is not guaranteed. Tickets for television shows produced before studio audiences are free (with the exception of some award shows and special presentations) and may be distributed in excess of studio capacity and unless otherwise noted, guests with general admission tickets are admitted to the studio on a first-come, first-served basis as space allows.
What if the show cancels?
We distribute tickets based on the production schedules issued to us by the shows; however for a variety of reasons, specific show dates may be cancelled or changed. All scheduled shows are subject to change or cancellation. We post updates as we receive them, on our Show Changes page.
What does "SOLD OUT" mean?
Yes, tickets are FREE....but we must limit ticket distribution for all shows. "Sold out" is not meant to imply that you won't get in, or that your tickets are now void. It simply means that we have reached the ticket limit for that show.

At The Studio

How do we find the studio?
A map providing general directions will be generated for printing with your ticket. For more detailed information, please consult your L.A. street map or visit an online mapping website such as Mapquest or YahooMaps. For your convenience, links to six free mapping sites are posted here.
May I call the studio for directions?
Please do not contact the studios for show information, directions or tickets. These studios are working television production facilities and most - with few exceptions - do not have on-lot ticketing, audience or Guest Relations Departments. Our website provides you with maps to the studio locations and a number of handy links to online mapping sites.
Is studio parking free?
The studios that provide audience parking in lots or structures do not charge a fee for parking. If you visit a studio with street parking (on the city streets), please be advised that you park at your own risk so be sure to read the signs for parking restrictions (if any). If you choose to park in a pay parking lot near a studio facility, you will be responsible for the parking fee.
What time should we arrive?
You will find the suggested arrival time on your ticket. For most shows it is 60 min. prior to show time; however, that may vary for some shows depending on production requirements. Be sure to allow plenty of time for traffic and parking. We have no control over when other guests will choose to arrive for a specific show or date, so we cannot provide you with the "best" arrival times for individual shows.
May we check personal items?
Sorry, the studios do not provide lockers or any facilities to check or hold personal items for guests attending the shows. Please leave your cellphones, pagers, backpacks, large bags, food, drink and/or cameras or recording devices at home, in your car or in your hotel room as they are not permitted in the studios.
Is food available at the studios?
Although some shows may provide free snacks and drinks for the audience, we suggest that you plan on eating before you go to the studio as there may not be food available.
What if we're not admitted to the show?
Guests who are not admitted will be offered seating at another show the same night if possible, and/or priority seating at a future taping of the same show, or another show that we represent (subject to availability). The audience pages at the show will provide you with information.
Is there a lot of walking?
Some stages are very close to the check-in area, but most studio facilities are fairly large and there may be a lengthy walk from check-in to the soundstages. Once you are in the soundstage, there may be a small flight of stairs leading to the seating area. Generally, the audience is seated in a bleacher area consisting of benches and/or individual seats accessed by a short flight of stairs.
Are the studios wheelchair accessible?
Yes, the studios allow one person to be seated with a disabled guest on the floor but space is strictly limited. Most soundstages can only accommodate one or two wheelchairs or guests that cannot negotiate stairs on the studio floor due to space constraints and safety concerns. If you, or someone in your party uses a wheelchair, has a disability or otherwise requires assistance, please email us at: tickets@audiencesunlimited.com ASAP after submitting your order to request space. Any special accommodations are subject to availability and are at the discretion of the studio facility.

In The Audience

Is there a dress code?
That depends on the show. Guests for shows where the audiences do not appear on camera are encourged to dress comfortably. If the audience is seen on camera, dressy attire (slacks/jackets) is preferred! Some special productions or award shows may request black tie or semi-formal attire.
The studios can be cool/cold/freezing!
In order to compensate for all of the hot lights and equipment on the sound stages, the air conditioning is sometimes cranked up pretty high. We suggest that even if it is 110 degrees outside, guests should consider bringing a light jacket or sweater with them just in case it is a bit chilly in the studio.
May we meet the cast?
There may be an opportunity for a handshake or an autograph; however, we are unable to promise that or arrange it. Personal interaction with the studio audience is at the discretion of the cast.
Are we served dinner at the show?
Although many shows provide free snacks and drinks for the audience, plan on eating before (or after) you go to the studio as there may not be food available.
May we take pictures?
Sorry, copyright, security and union regulations prohibit guests from bringing cameras (still or video, including cellphones) and recording devices of any kind into the studios.
How long do the shows last?
Most half-hour comedies take at least 2 to 3 hours to tape or film an episode. The actual time depends on a number of factors including possible re-takes of scenes (the "bloopers" you don't see at home), wardrobe or set changes or technical problems. Please allow enough time for your visit to the studio.

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How can we arrange group tickets?
Most of our shows accept advance reservations from organized groups of 10 or more! We may be able to arrange local bus transportation for confirmed groups of 40-47. To arrange group reservations (for 10 or more) please contact our Group Dept.
Do you provide VIP tickets for fundraising auctions?
Sorry, we cannot assist you with this. The television tickets that we provide are complimentary and unauthorized sale is prohibited, even as a fundraising item for a charity. We receive many requests to donate VIP tickets of some sort to be used for promotions or as auction items for various charities, media or fund raising events; however, the shows that we represent prefer to choose which businesses, companies or charities to support. We are not authorized to do this on their behalf. You would have to arrange this directly with the show's production office or the network. If you're looking to raise money and are interested in attending one or more of our shows, we do provide fundraising opportunites for groups of 10 or more.... please contact our Group Dept. for details.

Questions? Please Contact Us
If you are unable to find answers to your questions or need additional assistance, please Email our Ticket Dept.
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